Last Updated: September 29, 2026
Welcome to the Sahu Industries mobile application (“App”). These Terms & Conditions govern your access to and use of the App and related services operated by Sahu Industries.
By accessing or using the App, you agree to these Terms & Conditions.
1. Use of the App
You agree to use the App only for lawful purposes and in accordance with these Terms.
You must not:
- Use the App for fraudulent or unlawful activities
- Attempt to gain unauthorized access to the App or its systems
- Interfere with the security or operation of the App
- Submit false or misleading information
- Misuse any content, feature or service provided through the App
2. Products and Services
We make reasonable efforts to ensure that product information, descriptions, images and prices displayed in the App are accurate.
However, product availability, pricing, specifications and other information may change without prior notice.
3. Orders
When you place an order through the App, you agree to provide accurate and complete information.
An order may be cancelled or rejected where necessary due to:
- Product availability
- Pricing or technical errors
- Incorrect customer information
- Payment issues
- Suspected fraudulent activity
- Circumstances beyond our reasonable control
4. Payments
Payments may be processed through third-party payment gateways.
You agree to provide valid payment information and authorize the applicable payment provider to process your transaction.
5. Delivery
Delivery timelines may vary depending on location, product availability, courier services and other circumstances.
We are not responsible for delays caused by events or circumstances outside our reasonable control.
6. Returns, Refunds and Cancellations
Returns, refunds and cancellations are subject to the applicable Refund, Return & Shipping Policy of Sahu Industries.
Customers should review the applicable policy before placing an order.
7. User Account
If the App allows account registration, you are responsible for maintaining the confidentiality of your login credentials and for activities performed through your account.
You should immediately notify us if you believe your account has been accessed without authorization.
8. Intellectual Property
All content available through the App, including logos, trademarks, graphics, text, images, designs and software, is owned by or licensed to Sahu Industries unless otherwise stated.
You may not reproduce, modify, distribute, sell or commercially exploit our content without prior written permission.
9. Third-Party Services
The App may contain or use third-party services, payment gateways, delivery services or external links.
Sahu Industries is not responsible for the content, availability or practices of third-party services. Their respective terms and policies may apply.
10. Disclaimer
We make reasonable efforts to maintain the availability and accuracy of the App. However, we do not guarantee that the App will always be uninterrupted, error-free or completely secure.
11. Limitation of Liability
To the extent permitted by applicable law, Sahu Industries shall not be liable for indirect, incidental, consequential or special losses arising from the use of the App or services.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
12. Changes to These Terms
We may modify these Terms & Conditions from time to time.
Updated Terms will be published on this page with a revised “Last Updated” date.
Your continued use of the App after changes are published constitutes acceptance of the updated Terms.
13. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any dispute shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant location.
14. Contact Us
Sahu Industries
Reti Chowk Road, Gorakhpur, Uttar Pradesh – 273001
I-15, Sector 15, GIDA, Gorakhpur, Uttar Pradesh
Phone: +91-7460050040
Email: support@sahuindustries.in